Code of Conduct for all ICMI Contact Center Expo Attendees:
Code of Conduct
ICMI believes our community should be truly open for everyone. As such, we are committed to providing a friendly, safe and welcoming environment for all, regardless of gender, sexual orientation, disability, ethnicity, or religion.
This code of conduct outlines our expectations for participant behavior as well as the consequences for unacceptable behavior.
We invite all sponsors, volunteers, speakers, attendees, media, exhibitors and other participants to help us realize a safe and positive conference experience for everyone.
Expected Behavior
You will behave in a way as to create a safe and supportive environment for all ICMI's Contact Center Expo participants (including ICMI employees, moderators, attendees, vendors, sponsors, speakers, and volunteers).
You will not engage in disruptive speech or behavior or otherwise interfere with the event or other individuals’ participation in the event.
You will not engage in any form of harassing, offensive, discriminatory, or threatening speech or behavior, including (but not limited to) relating to race, gender, gender identity and expression, national origin, religion, disability, marital status, age, sexual orientation, military or veteran status, or other protected category.
You will comply with the instructions of the moderator and any ICMI Contact Center Expo event staff.
You will comply with all applicable laws.
Unacceptable behavior
Unacceptable behaviors include: intimidating, harassing, abusive, discriminatory, derogatory or demeaning conduct by any attendees or exhibitors, as well as phishing or promotional spamming of any kind.
Consequences
Unacceptable behavior will not be tolerated whether by other attendees, media, speakers, volunteers, organizers, vendors, sponsors, or exhibitors.
Anyone asked to stop unacceptable behavior is expected to comply immediately.
If a participant engages in unacceptable behavior, the conference organizers may take any action they deem appropriate, up to and including expulsion from the event without warning or refund.
What to do if you witness or are subjected to unacceptable behavior
If you are being harassed, notice that someone else is being harassed, or have any other concerns, please contact Cindee Stott, Events Director, [email protected].
The above policies may be revised at any time by Informa and are non-negotiable. This Code of Conduct is without prejudice to Informa’s rights, all of which it expressly reserves.
Scope
We expect all event participants (including ICMI employees, moderators, attendees, vendors, sponsors, speakers, and volunteers) to uphold the principles of this Code of Conduct. This Code of Conduct covers the main event and all related events (social or otherwise). Informa employees participating in virtual events must continue to abide by all company policies at all times.
The above policies may be revised at any time by Informa and are non-negotiable. This Code of Conduct is without prejudice to Informa’s rights, all of which it expressly reserves.