ICMI is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

ICMI
Advertisement

Events and Training: Why It’s Important to Do Both

Events offer a unique blend of training, networking, and inspiration, making them valuable for contact center professionals. Participants can connect with industry peers and leaders, explore the latest trends and innovations, and develop practical skills through interactive sessions and specialized training.

Download Report

 




Stay Ahead of Industry Trends: Combine Training and Events for Maximum Impact:

Networking 

Events offer networking with peers and industry leaders, fostering meaningful conversations and valuable connections. Keynotes and panels share diverse ideas, while exhibitions and demos provide hands-on experience with new products and tools.

 

Skill Development 

Inspirational speakers and success stories boost morale and team camaraderie. Attending events together strengthens team dynamics and shared vision. Certifications gained validate skills, enhance credibility, and support career growth.

 

 

Participants stay informed on industry trends through keynotes and panels. These events emphasize hands-on skill development with specialized training, enabling immediate application of new knowledge in their roles.


 

Discover New Opportunities:

Harness the benefits of networking, continuous learning, and inspiration at our events and through our year-round training schedule. This enriched professional development fosters personal and organizational growth. Request our guide today to explore these advantages.

Download Report