Sep 30, 2025 - Oct 3, 2025 9:30 am-5:30 pm ET |
Workforce Management Bootcamp - SOLD OUT |
SOLD OUT |
October 2-3, 2025 9:30 am-5:30 pm ET |
Contact Center Management - SOLD OUT |
SOLD OUT |
Oct 17, 2025 9:30 am-5:30 pm ET |
Workforce Management Principles - Confirmed to Run |
$999 - Confirmed to Run |
October 23-31, 2025 9:30 am-5:30 pm ET |
The Contact Center Supervisor Training Series - SOLD OUT |
SOLD OUT |
November 3-4, 2025 9:30 am-5:30 pm ET |
Contact Center Management |
$1,999 |
November 10-11, 2025 9:30 am-5:30 pm ET |
Artificial Intelligence in the Contact Center |
$1,799 |
November 13-21, 2025 9:30 am-5:30 pm ET |
The Contact Center Supervisor Training Series - SOLD OUT |
SOLD OUT |
Nov 13, 2025 9:30 am-5:30 pm ET |
CCST Day 1 - Supporting Operational Excellence - SOLD OUT |
SOLD OUT |
Nov 14, 2025 9:30 am-5:30 pm ET |
CCST Day 2 - Building an Engaged Workforce - Confirmed to Run |
$999 |
Nov 20, 2025 9:30 am-5:30 pm ET |
CCST Day 3 - Maximizing Team Performance Metrics - SOLD OUT |
SOLD OUT |
Nov 21, 2025 9:30 am-5:30 pm ET |
CCST Day 4 - Unlocking Potential Through Coaching - SOLD OUT |
SOLD OUT |
December 2-5, 2025 9:30 am-5:30 pm ET |
Workforce Management Bootcamp - SOLD OUT |
SOLD OUT |
December 4-12, 2025 10:00 am-6:00 pm ET |
The Contact Center Supervisor Training Series - SOLD OUT |
SOLD OUT |
December 9-10, 2025 9:30 am-5:30 pm ET |
Advanced Workforce Management - Confirmed to Run |
$1,799 |
December 11-12, 2025 9:30 am-5:30 pm ET |
Contact Center Senior Leadership |
$1,999 |
December 18-19, 2025 9:30 am-5:30 pm ET |
Foundations in Contact Center Metrics - Confirmed to Run |
$1,799 |
January 8-16, 2026 9:30 am-5:30 pm ET |
The Contact Center Supervisor Training Series |
$2,299 |
Jan 8, 2026 9:30 am-5:30 pm ET |
CCST Day 1 - Supporting Operational Excellence |
$999 |
Jan 9, 2026 9:30 am-5:30 pm ET |
CCST Day 2 - Building an Engaged Workforce |
$999 |
January 13-14, 2026 9:30 am-5:30 pm ET |
Artificial Intelligence in the Contact Center |
$1,799 |
Jan 15, 2026 9:30 am-5:30 pm ET |
CCST Day 3 - Maximizing Team Performance Metrics |
$999 |
Jan 16, 2026 9:30 am-5:30 pm ET |
CCST Day 4 - Unlocking Potential Through Coaching |
$999 |
Jan 23, 2026 9:30 am-5:30 pm ET |
Unlocking Potential Through Coaching |
$999 |
Jan 30, 2026 9:30 am-5:30 pm ET |
Contact Center Quality Workshop |
$999 |
Feb 10, 2026 9:30 am-5:30 pm ET |
CCST Day 1 - Supporting Operational Excellence |
$999 |
February 10-13, 2026 9:30 am-5:30 pm ET |
The Contact Center Supervisor Training Series |
$2,299 |
Feb 11, 2026 9:30 am-5:30 pm ET |
CCST Day 2 - Building an Engaged Workforce |
$999 |
Feb 12, 2026 9:30 am-5:30 pm ET |
CCST Day 3 - Maximizing Team Performance Metrics |
$999 |
Feb 13, 2026 9:30 am-5:30 pm ET |
CCST Day 4 - Unlocking Potential Through Coaching |
$999 |
February 18-19, 2026 9:30 am-5:30 pm ET |
Contact Center Management |
$1,999 |
February 24-27, 2026 9:30 am-5:30 pm ET |
Workforce Management Bootcamp |
$2,499 |
Feb 27, 2026 9:30 am-5:30 pm ET |
Maximizing Team Performance Metrics |
$999 |
March 4-5, 2026 9:30 am-5:30 pm ET |
Foundations in Contact Center Metrics |
$1,799 |
March 5-13, 2026 9:30 am-5:30 pm ET |
The Contact Center Supervisor Training Series |
$2,299 |
Mar 5, 2026 9:30 am-5:30 pm ET |
CCST Day 1 - Supporting Operational Excellence |
$999 |
Mar 6, 2026 9:30 am-5:30 pm ET |
CCST Day 2 - Building an Engaged Workforce |
$999 |
March 10-11, 2026 9:30 am-5:30 pm ET |
Advanced Workforce Management |
$1,799 |
Mar 12, 2026 9:30 am-5:30 pm ET |
CCST Day 3 - Maximizing Team Performance Metrics |
$999 |
Mar 13, 2026 9:30 am-5:30 pm ET |
CCST Day 4 - Unlocking Potential Through Coaching |
$999 |
Mar 20, 2026 9:30 am-5:30 pm ET |
Workforce Management Principles |
$999 |
March 25-26, 2026 9:30 am-5:30 pm ET |
Contact Center Senior Leadership |
$1,999 |