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12 Reasons Customer Service Professionals are Giving Thanks

By Erica Marois | Date Published: November 23, 2016 - Last Updated August 22, 2018 | Comments

In the spirit of the season, we asked members of our #ICMIchat community to share why they're thankful this year. Click through this slideshow to learn about their proudest accomplishments from 2016, as well as why they love working in customer service.

Be a part of the conversation next week! Join us every Tuesday at 1pm ET for #ICMIchat. 

 

Erica Marois, Sr. Manager, Content and Community, ICMI
As the Senior Manager for Content and Community at ICMI, Erica creates content and experiences that empower contact center professionals to deliver better service. She brings over 15 years of content and community management experience to ICMI and a passion for storyteller. Erica is a connector of people – in any medium – and loves bringing contact center leaders together to solve problems. Want to get more involved in the ICMI community? Reach out to Erica via email: [email protected]
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