TechTarget and Informa Tech’s Digital Business Combine.

Together, we power an unparalleled network of 220+ online properties covering 10,000+ granular topics, serving an audience of 50+ million professionals with original, objective content from trusted sources. We help you gain critical insights and make more informed decisions across your business priorities.

ICMI
Advertisement

16 Ways to Recognize and Celebrate Contact Center Agents

By Erica Marois | Date Published: September 22, 2016 - Last Updated August 22, 2018 | Comments

National Customer Service Week is right around the corner! Is your team prepared to celebrate?

Our #ICMIchat community spent time discussing ways to make the most of the celebrations, and to keep the momentum and energy going all year. We've compiled sixteen of the most creative ideas in the slideshare below. Comment and let us know which idea is your favorite!

Interested in learning more ways to boost employee engagement? Join us on 10/6 for a special Customer Service Week webinar! Four contact center leaders will share their best hacks for agent and customer satisfaction. They'll also be on hand to answer your questions.

Erica Marois, Sr. Manager, Content and Community, ICMI
As the Senior Manager for Content and Community at ICMI, Erica creates content and experiences that empower contact center professionals to deliver better service. She brings over 15 years of content and community management experience to ICMI and a passion for storyteller. Erica is a connector of people – in any medium – and loves bringing contact center leaders together to solve problems. Want to get more involved in the ICMI community? Reach out to Erica via email: [email protected]
Topics:

More from Erica Marois

Subscribe now to ICMI Contact Center Insider!