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7 Ways to Celebrate Customer Service Week

By Erica Marois | Date Published: August 22, 2018 - Last Updated December 03, 2018 | Comments

Established as an official celebration in 1992, Customer Service Week takes place during the first week of October. It's the perfect time to reflect, celebrate, and reaffirm a commitment to the customer experience, while also honoring the frontline professionals. Is your team planning to mark the occasion?

Last week, three ICMI Global Contact Center Award winners joined us for a webinar and shared their thoughts on the keys to planning a successful celebration. In the video below, we've compiled seven of their best ideas. Watch the quick clip for inspiration you can use to plan activities that will engage your whole team.

Looking for more advice? Watch the on-demand webinar, and be sure to check out the free resources available on our Customer Service Week page.

Erica Marois, Sr. Manager, Content and Community, ICMI
As the Senior Manager for Content and Community at ICMI, Erica creates content and experiences that empower contact center professionals to deliver better service. She brings over 15 years of content and community management experience to ICMI and a passion for storyteller. Erica is a connector of people – in any medium – and loves bringing contact center leaders together to solve problems. Want to get more involved in the ICMI community? Reach out to Erica via email: [email protected]
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