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Call Center Demo and Conference Sneak Peek with 8x8

By Erica Marois | Date Published: October 01, 2013 - Last Updated August 22, 2018 | Comments

Call Center Demo is quickly approaching, and we can't wait to see you all in Atlanta.

Over the past few weeks, we've introduced you to several of our event speakers.  Now, we want to introduce you to some of our exhbitors as well!

In this video, ICMI community specialist Erica Strother interviews Mike Reinhart of 8x8.  Find out what 8x8 will be showcasing at their booth, what Mike is most looking forward to learning at the conference, and what advice he has to offer for effectively managing customer relationships.

Want more advice on effectively managing your customer relationships?  Check out this brief, but powerful educast.

Erica Marois, Sr. Manager, Content and Community, ICMI
As the Senior Manager for Content and Community at ICMI, Erica creates content and experiences that empower contact center professionals to deliver better service. She brings over 15 years of content and community management experience to ICMI and a passion for storyteller. Erica is a connector of people – in any medium – and loves bringing contact center leaders together to solve problems. Want to get more involved in the ICMI community? Reach out to Erica via email: [email protected]
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