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Last week's tip was all about improving the customer experience. Are you ready for more advice to supercharge your career and your contact center? One of the most powerful secret weapons every successful contact center leader has is a network of professional peers. In this video, I share few secrets for making those connections!
How do you network and connect with industry peers? Share your best advice in the comments below.
Justin is Founder and Principal Analyst at Metric Sherpa. He's an independent analyst, consultant, and speaker who helps customer experience leaders and CX solution providers understand and overcome their obstacles to success.